The distribution sector operates in a difficult and constantly changing environment:

• Rise of new formats and channels: e-commerce, m-commerce, drive, ...
• An increase in the sophistication and awareness of consumers has made them more difficult to retain,
• A regulatory frame getting stricter on selling prices,  delay reductions, …
• Trade Negotiations remain tense, particularly regarding the evolution of commodity prices;
• Technologies under development: self-scanning, contactless payment, ...
• Strong pressure to improve profits from financial markets.

To continue to differentiate themselves from their competitors, and thus sustain their growth, retailers are obliged to adjust their position and increase the flexibility of their organization.  Today these changes are caused by the following factors:

• A desire to give the traditional selling function back to businesses;
• A priority given to product range optimization, adjustments to product assortments and their availability in stores;
• Price image repositioning, blurred by complex promotions;
• A transformation and modernization of stores (physical or virtual) to improve the shopping experience of consumers;
• A desire to develop all channels and control relationships with the customer;
• A quest  for operational excellence.

We accompany our Retail clients (including mass-market retailing, specialized retailing, …) through this transformation by changing and improving their efficiency through:

• A team of experienced and pragmatic consultants specialized in distribution, well aware of industry  best practices;
• A complete offer covers various issues faced by actors in the industry (development strategy, development of competitive organizations, performance improvement plan, ...) as well as all relative operations;
• Significant interventions to overcome the challenges faced by industry leaders with lasting results.

Our scope of interventions ranges from the definition of strategic plans to purely operational aspects:

• Upstream studies: Audits, Benchmark Analyses ...
• Sales:
  • E-commerce and cross-channel synergies and mutualisation ...
  • Assortment & Merchandising: organization and management, centralization levels, processes and tools, ...
  • Store performance : reduction of product shortages, Management, activity and resource controls, ...
  • Ready-to-sale : audit, stakes, development and deployment, ...
• Supply Chain:
  • Master Plan: outsourcing / insourcing, logistic design, flow management and inventory, Supply Chain organization...
  • Replenishment and mastery of inventory levels: modelisation and evaluation of issues, roles and responsibilities, processes and tools, ...
  • Storage: improving operational efficiency, bidding, …
  • Transportation: transportation plan optimization, cost reduction, ...
• Information Systems:
  • Solutions selection (WMS, TMS, …): needs analysis, specifications, tender, implementation ...
• Sustainable development:
  • Carbon footprint / product life cycle analyses
  • Eco-design
  • Energy performance
  • Waste recovery