In a challenging environment characterized by budgetary cuts, public policies reforms and changes in the structure of public sector employment, Sia Conseil offers its consultants’ business expertise to support the public sector. As a French owned company, Sia Conseil has developed a fresh approach independent from any Anglo-Saxon template, combining an acute understanding of the public sector’s stake with the best practices from the private and paragovernmental sectors.

In order to share our interest and reflection on the public sector, our experts are in charge of a website, dedicated to public sector: http://rh.sia-conseil.com/category/secteur-public/. On this website, you will find our last original analyses and prospect on public sector modernization, from public policies evaluations to human resource and social transformations, as well as specific topics such as e-administration or outsourcing.

Sia Conseil service offer is built on six main topics linked to public sector modernization, including all the public actors’ and managers ‘concerns, in the current situation:

Our offer “strategic alignment” is a specific expertise dedicated to public decision-makers. It intervenes especially within the framework of transformation projects through strategic plan achievement and multipartite goal contracts’ drawing up. Our consultants’ analysis and monitoring competencies enable to anticipate the forthcoming evolutions’ impacts and to put in the right direction the strategic choices to achieve the goals set. The purpose of this offer is thus to help decision-makers to take the right strategic decision by providing constructive and relevant intelligence and analysis :

• Draw up the strategic plans of main administrations
• Foresee evolutions and anticipate risks
• Express strategic priorities
• Design information system master plan and run their realization
• Decline the strategy into operational transformation programmes

Our approach « performance management » combines both our consultants’ business expertise and knowledge of technical solution to help administrations to reach operational excellence, id est to keep their activity under control through the comparison of the operational aspects with set projections. Sia Conseil is dedicated to assist the public sector organizations on prioritizing their investments. We have thus developed a particular expertise on intangible and tangible assets management and assessment. Within the budgetary cuts context, the issue is to manage costs while sustaining the quality of the public service as well as maintaining the level of investments :

• Assess risks and prioritize investments
• Develop and improve performance indicators
• Improve financial performance and the management of administrations’ budget
• Optimize the use and allocation of resources necessary to public service delivery
• Rationalize and automate budgetary, financial and accounting processes, targeting transverse activities at several territorial levels or at units or departments at the same territorial level

The offer « service quality » aims at strengthening the trust linking citizens and administrations following the example of the “Charte Marianne” standard . Our consultants are specialized in the collection of best practices about the welcome of users, simplification of administrative procedures and coaching for change through experimentation phases. The issue is to improve service quality :

• Develop quality processes
• Achieve organizational adjustments adapted to the expected service level
• Develop public marketing
• Improve e-administration
• Evaluate public policies

The offer « transformation of organizations and operational performance” is dedicated to all public administrations impacted by organizational reforms (such as the French reform la “Révision Générale des Politiques Publiques”) or by units reorganization to increase their performance. Our consultants have a comprehensive knowledge of these issues and are able to tackle public sector challenge especially through benchmarking studies on public sector reforms abroad. The issue of this offer is to help departments to achieve successfully their operational transformations :

• Be successful in mergers/ outsourcing of organizations 
• Put together and rationalize the support functions
• Reorganize territorial networks
• Improve the operational performance through the “lean administration” concept

The offer « modernization of human resource management » answers the evolutions linked to the change in structure of civil servant and public agent employment. Our consultants’ aims is to build a positive mobilization in favor of reforms, often considered as simple workforce reduction, motivating administration to become the motor of their own change. That is why our coaching for change dedicated to decision-makers is one of the keystones for reforms’ achievement. The issue is to improve and modernize the human resource management in administrations :

• Professionalize all the human resource processes (hiring, training, evaluation, pay, mobility, administrative and pay management)
• Conceive a strategic resource plan
• Design mobility schemes
• Develop managerial and social management practices
• Reassure the social aspect of transformations

The offer «Innovation and new technologies” aims to support public actors in the achievement of their IT reforms concerning procedures’ dematerialization, Information System Department and Information System’s performance, Information System rationalization and convergence projects :

• Draw up the information system master plan and run their achievement
• Support the reform and convergence of ministries’ human resource Information System to the National Pay
• Projects evaluation and reassure
• Human Resources’ performance of I.T. departments